For the last years, we continually hear about such kinds of things like the digital transformation and business process automation. There are a lot of reasons for that. Because there are many opportunities for new ways to engage with customers, increase workforce productivity, automate routine tasks, analyze business data, etc.
Recent studies say that worldwide spending for digital transformation forecasting for about $2Trillion in 2022. The world is changing so rapidly that business should change very fast for being alive and compete effectively. It also means that companies' IT strategies are a fundamental part of their business strategies, their vision themselves in the future.
It can be a challenge for businesses because of the level of expectations, many connected devices, and a dramatically increasing percentage of the customers who are living in a digital world.