Updated: October, 2nd 2019
The privacy of your data is very important to us. This document explains how your data is stored, where it is stored and whether it is stored securely.
Tabbli is hosted at DigitalOcean, Amsterdam, Nethrelands Data Center. This world-class
data center provides complete
2N redundancy at Tier 3+ standards. Our software
infrastructure is updated regularly with the latest security patches.
Tabbli encrypts the data over the wire via 256-bit (SHA2) TLS certificate,
TLS 1.0, 1.1 and 1.2. Database is encrypted via AES256. File attachments are also encrypted via AES256.
Data Backups and Disaster recovery
Tabbli backs up the data on an daily ans weekly basis.
Since the data in the
database is encrypted, backups are encrypted as well. Backup files and server
logs are copied to a secure disaster recovery facility where they are kept for
6 months before being permanently deleted.
Tabbli doesn't utilize any type of removable media for backup storage, all backup files are stored on secure servers.
A small team of operations personnel have administrative access to the infrastructure where Tabbli is hosted. Additionally, Tabbli developers occasionally require a read-only access to the database metadata to troubleshoot problems. Tabbli support personnel does not have access to customer databases unless they are invited or authorized by a customer.
All Tabbli employees sign confidentiality agreements before gaining access to the code and data. Everyone at Tabbli is trained and made aware of security concerns and best practices for their systems. Remote access to servers is established via company VPN and limited to workers who need access for their day to day work. All access events are logged for all accounts by IP address.
Once Tabbli becomes aware of any suspected or confirmed data breach, Tabbli will notify all affected customers via e-mail within 72 hours. Privacy
Personally identifiable information
When a user registers a new account with Tabbli, the system asks for full name, e-mail address, password, locale and time zone information. Name helps to personalize your experience. E-mail address is used as a unique user identifier and for communication with the user. Locale and time zone information is used by the system to present numbers and dates in an appropriate format.
Due to various data integrity constraints user account cannot be deleted, but it can be cleared from any personally identifiable information upon request. Users of Tabbli "Starter" or "Business" edition can contact Tabbli support via email@example.com. Tabbli Ebterprise edition users should contact their account administrator.
Sharing personally identifiable information
We'll never pass your personal information to third parties and we won't
use your name in marketing statements without your permission either.
However, name and e-mail address may be copied into and securely stored in
other systems owned by The7bits – CRM desk support portal and internal
billing system. Both systems are covered by common
Tabbli won't hand your data over to law enforcement unless requested by a court order. We will reject data requests from local and federal law enforcement without a court order. And, unless we're legally prevented from it, we'll always inform you when we receive such requests.
EU-U.S. Privacy Shield Framework
See our EU-U.S. Privacy Shield policy.
Customers are responsible for understanding and implementing their data
retention and deletion requirements related to the data they uploaded to Tabbli.
Customers may delete their data at any time and primary instances of their data in
production systems will be erased immediately, however, since Tabbli backups are kept for
it may take up to 6 months for their data to be completely purged from
Tabbli backup systems after been deleted from their apps.
Deleted records are purged automatically.
A database is considered "expired" when either its trial period ends, or a database subscription is cancelled. Tabbli blocks access to expired databases. Expired paid databases are securely kept in locked stage until being deleted by a database owner or administrator. Expired trial databases are deleted automatically within 90 days after expiration. Database administrators are provided with all the means to delete a database at any time, before or after its expiration.
Databases that are deleted by their owners or administrators will disappear
from users' reach immediately
and will be physically deleted from the global
database within 30 days.
All types of data deleted from online databases (from individual records
to whole databases) will reside in system backups for
6 months. It
will not be restored back to production systems, except for in certain rare
instances such as the need to recover from a natural disaster or serious s
ecurity breach. In such cases, some of deleted data instances may be restored
from backups, but Tabbli will immediately take all necessary steps to honor
the initial request to delete and erase the primary instance of the data again.
The7bits generates a strong and stable revenue, it doesn't rely on any financing and is 100% debt-free. Tabbli commits to serve its customers for life of databases' subscriptions and the company will never cease the operations. Nevertheless, Tabbli provides exporting tools to allow customers establishing regular data backups to keep data locally.
Tabbli customers' database structure and workflow configuration is considered by Tabbli as these customers' intellectual property. Tabbli protects customers' intellectual property and never shares it with other customers.